About TopBuilder

Dave Knowles is the Founder and Chief Executive Officer of TopBuilder and ContractorBI™, where he leads with a vision to modernize and streamline how construction companies manage sales, marketing, and financial performance. With nearly 40 years of experience in mechanical engineering, software development, sales leadership, and the construction industry, Dave brings a rare blend of technical expertise and industry insight to everything he builds.

A true entrepreneur, Dave bootstrapped TopBuilder from concept to reality, transforming it into one of the industry’s most trusted CRMs. He later launched ContractorBI™ to meet the growing demand for construction-specific business intelligence, financial transparency, and predictive analytics—helping contractors uncover insights and drive smarter decisions.

Under his leadership, TopBuilder and ContractorBI™ have expanded nationwide, formed strategic partnerships with Procore, Sage, and Autodesk Construction Cloud, and built a strong reputation for innovation, customer care, and results. Dave remains hands-on in product development, customer success, and company strategy—committed to delivering cutting-edge tools that solve real problems for contractors across North America.

Rob Herrington is the VP of Strategic Partnerships & Market Development at TopBuilder Solutions, where he leads efforts to forge high-value partnerships and drive new business opportunities. With a focus on building long-term relationships with key partners and customers, Rob is instrumental in expanding the reach of TopBuilder’s CRM and ContractorBI solutions within the construction industry.

With over 25 years of experience in the software, oil & gas, government, and construction sectors, Rob brings a wealth of knowledge and a consultative approach to every partnership. He works closely with contractors, builders, and specialty trades to understand their unique challenges and align TopBuilder’s solutions to help them improve sales processes, win more work, and grow their businesses.

Rob’s expertise in technology sales and solution delivery, combined with his ability to identify and seize new business opportunities, makes him a key player in TopBuilder’s growth and industry reach.

Tina Merritt serves as the Director of Operations & Administration at TopBuilder Solutions and ContractorBI, where she plays a pivotal role in ensuring the seamless functioning of the company’s internal processes. With over two decades of experience in business administration, Tina oversees a broad spectrum of responsibilities, including billing, accounting, human resources, and marketing coordination. Her meticulous attention to detail and organizational prowess make her an indispensable asset to the leadership team.

In addition to managing day-to-day operations, Tina acts as the primary liaison between TopBuilder and its marketing partners, ensuring that all external communications and content align with the company’s strategic messaging. She also orchestrates the planning and execution of trade shows and industry events, further amplifying the company’s presence in the construction technology sector.

Tina’s comprehensive understanding of the company’s operations and her unwavering commitment to excellence contribute significantly to TopBuilder’s reputation for reliability and innovation. Her leadership ensures that the company’s internal and external initiatives are executed with precision and align with its overarching goals.

Ty Waters is the Chief Revenue Officer at TopBuilder Solutions, where she is responsible for driving the company’s revenue strategy, growth initiatives, and investor relations. With a strategic focus on scaling the business, Ty leads efforts to expand TopBuilder’s market presence, refine pricing strategies, and evolve the product offering, including the development of AI and predictive analytics features within ContractorBI.

With a background in client services, implementation, and international channel management, Ty combines operational expertise with a visionary approach to drive TopBuilder’s long-term success. She works to foster partnerships, expand investor opportunities, and deliver cutting-edge solutions that help construction professionals streamline operations and make smarter, data-driven decisions.

Ty is committed to positioning TopBuilder as a leader in construction technology, and under her leadership, the company is poised for continued growth and innovation in the industry.

Don Lott is the Director of Training & Customer Success at TopBuilder Solutions, where he leads all customer education, onboarding, and support initiatives. With over a decade at TopBuilder, Don is the go-to expert for helping construction professionals maximize their use of the CRM and ContractorBI dashboards. He facilitates daily live training sessions, custom workshops, and hands-on troubleshooting to ensure every customer is set up for long-term success.

Before joining TopBuilder, Don led a national training program for T-Mobile and brought valuable field experience from the construction industry. His unique blend of tech fluency and real-world perspective allows him to connect with customers, simplify complex tools, and drive meaningful results.

Don’s leadership plays a critical role in customer retention and satisfaction, helping TopBuilder deliver on its promise of easy-to-use, impactful technology built for contractors.